--- title: Change of case category / organizational unit description: A received case may be placed in the wrong category or organizational unit by the sender. However, this can easily be corrected. Simply click on the three dots icon in the upper right corner of the case detail, select the Edit option, and then choose the category and/or organizational unit where you want the case to be placed. --- [Skip to content](https://support.faceup.com/change-of-report-category-organizational-unit#main-content) - [English](https://support.faceup.com/change-of-report-category-organizational-unit) - [Čeština](https://support.faceup.com/cs/zmena-kategorie-organizacni-jednotky-oznameni) English Show submenu for translations [Contact Support](https://support.faceup.com/kb-tickets/new?hsLang=en) [![FaceUp](https://support.faceup.com/hubfs/Logo-FaceUp.svg)](https://www.faceup.com/en) - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) Open main navigation Close main navigation - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) - - [English](https://support.faceup.com/change-of-report-category-organizational-unit) - [Čeština](https://support.faceup.com/cs/zmena-kategorie-organizacni-jednotky-oznameni) English Show submenu for translations - [Contact Support](https://support.faceup.com/kb-tickets/new) - [Sign In](https://www.admin.faceup.com/) [Sign In](https://www.admin.faceup.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [FaceUp Help Center](https://support.faceup.com/?hsLang=en) 2. [Administration features](https://support.faceup.com/administration-features?hsLang=en) 3. [Managing cases](https://support.faceup.com/administration-features?hsLang=en#managing-cases) # Change of case category / organizational unit A received **case may be placed in the wrong category or organizational unit** by the sender. However, this can easily be corrected. Simply click on the **three dots icon** in the upper right corner of the case detail, select the **Edit**option, and then choose the category and/or organizational unit where you want the case to be placed. ![Snímek obrazovky 2024-09-03 v 12.47.04](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-09-03%20v%2012.47.04.png?width=670&height=319&name=Sn%C3%ADmek%20obrazovky%202024-09-03%20v%2012.47.04.png) ![Snímek obrazovky 2024-09-03 v 12.48.06](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-09-03%20v%2012.48.06.png?width=670&height=229&name=Sn%C3%ADmek%20obrazovky%202024-09-03%20v%2012.48.06.png)   - [General](https://support.faceup.com/general?hsLang=en) - [Administration features](https://support.faceup.com/administration-features?hsLang=en#main-content) - [Managing cases](https://support.faceup.com/administration-features?hsLang=en#managing-cases) - [Investigations](https://support.faceup.com/administration-features?hsLang=en#investigations) - [Managing members](https://support.faceup.com/administration-features?hsLang=en#managing-members) - [Settings](https://support.faceup.com/administration-features?hsLang=en#settings) - [Channels](https://support.faceup.com/channels?hsLang=en#main-content) - [Form](https://support.faceup.com/channels?hsLang=en#form) - [Automated hotline](https://support.faceup.com/channels?hsLang=en#automated-hotline) - [AI-powered Hotline](https://support.faceup.com/channels?hsLang=en#ai-powered-hotline) - [Live hotline](https://support.faceup.com/channels?hsLang=en#live-hotline) - [Survey](https://support.faceup.com/channels?hsLang=en#survey) - [Integrations](https://support.faceup.com/integrations?hsLang=en#main-content) - [HR Systems & Employee Sync](https://support.faceup.com/integrations?hsLang=en#hr-systems-employee-sync) - [Notifications & Communication Tools](https://support.faceup.com/integrations?hsLang=en#notifications-communication-tools) - [Automation & Workflow Tools](https://support.faceup.com/integrations?hsLang=en#automation-workflow-tools) - [API & Advanced Integrations](https://support.faceup.com/integrations?hsLang=en#api-advanced-integrations) - [Compliance & GRC Tools](https://support.faceup.com/integrations?hsLang=en#compliance-grc-tools) - [Privacy & Security](https://support.faceup.com/privacy-security?hsLang=en) - [Partner administration](https://support.faceup.com/partner-administration?hsLang=en) [![Logo white](https://support.faceup.com/hubfs/Logo/Logo%20white.svg "Logo white")](https://www.faceup.com/en) FaceUp Technology © 2025