---
title: Investigations overview
description: All investigations are accessible in a dedicated section in your FaceUp administration.
---

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3. [Investigations](https://support.faceup.com/administration-features?hsLang=en#investigations)

# Investigations overview

## All investigations are accessible in a dedicated section in your FaceUp administration.

![](https://support.faceup.com/hs-fs/hubfs/image-png.png?width=2940&height=1176&name=image-png.png)

### **What you’ll see**

- Investigation ID and title
- Category
- Status
- Assigned investigators
- Start date, due date, and closing date

### **Key behaviors**

- Investigations are sorted by start date by default, but you can easily change the sorting based on any column.
- Only users with investigation permissions can access this section.
- All investigators can see the list of investigations.
- **Only assigned investigators can open and view the details of a specific investigation.**

### **Status logic**

Each investigation has 3 statuses:

- **New** – the investigation has been created but has not yet been started
- **Open** – the investigation is in progress (set automatically once changes are made)
- **Closed** – the investigation is completed and can no longer be edited

### **Setting up notifications**

FaceUp automatically notifies relevant stakeholders by email. Notification preferences can be managed in Personal Settings under Notifications.

The following notifications are available:

- Investigation started
- Investigator assigned
- Due date reminder
- Investigation closed

![](https://support.faceup.com/hs-fs/hubfs/image-png-1.png?width=2940&height=1526&name=image-png-1.png)

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