--- title: Labels description: Labels are used to divide and classify cases according to your needs. Each case can be assigned one or more labels. You can then filter cases by label and see the distribution of cases based on their label in the dashboard statistics. --- [Skip to content](https://support.faceup.com/labels#main-content) - [English](https://support.faceup.com/labels) - [Čeština](https://support.faceup.com/cs/stitky) English Show submenu for translations [Contact Support](https://support.faceup.com/kb-tickets/new?hsLang=en) [![FaceUp](https://support.faceup.com/hubfs/Logo-FaceUp.svg)](https://www.faceup.com/en) - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) Open main navigation Close main navigation - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) - - [English](https://support.faceup.com/labels) - [Čeština](https://support.faceup.com/cs/stitky) English Show submenu for translations - [Contact Support](https://support.faceup.com/kb-tickets/new) - [Sign In](https://www.admin.faceup.com/) [Sign In](https://www.admin.faceup.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [FaceUp Help Center](https://support.faceup.com/?hsLang=en) 2. [Administration features](https://support.faceup.com/administration-features?hsLang=en) 3. [Managing cases](https://support.faceup.com/administration-features?hsLang=en#managing-cases) # Labels Labels are used to **divide and classify cases** according to your needs. Each case can be assigned **one or more** **labels**. You can then **filter** cases by label and see the distribution of cases based on their label in the dashboard **statistics**. ### How do I add a label to a case? You can find the labels feature on the right side of each case detail. Here, members can **add**, **edit**, **delete** or **create** completely new labels. ![Snímek obrazovky 2024-08-23 v 10.36.39](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.36.39.png?width=670&height=318&name=Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.36.39.png) ### How do I create a new label? You can create a new label in the labels feature in the case detail. Type the name of the label in the blank field and press *Enter* to confirm. ![Snímek obrazovky 2024-08-23 v 10.37.15](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.37.15.png?width=670&height=316&name=Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.37.15.png) *Tip 1: You can filter cases by label.* ![Snímek obrazovky 2024-08-23 v 10.48.21](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.48.21.png?width=670&height=317&name=Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.48.21.png) *Tip 2: The pie chart on the dashboard shows the distribution of cases by label.* ![Snímek obrazovky 2024-08-23 v 10.49.29](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.49.29.png?width=670&height=317&name=Sn%C3%ADmek%20obrazovky%202024-08-23%20v%2010.49.29.png)   - [General](https://support.faceup.com/general?hsLang=en) - [Administration features](https://support.faceup.com/administration-features?hsLang=en#main-content) - [Managing cases](https://support.faceup.com/administration-features?hsLang=en#managing-cases) - [Investigations](https://support.faceup.com/administration-features?hsLang=en#investigations) - [Managing members](https://support.faceup.com/administration-features?hsLang=en#managing-members) - [Settings](https://support.faceup.com/administration-features?hsLang=en#settings) - [Channels](https://support.faceup.com/channels?hsLang=en#main-content) - [Form](https://support.faceup.com/channels?hsLang=en#form) - [Automated hotline](https://support.faceup.com/channels?hsLang=en#automated-hotline) - [AI-powered Hotline](https://support.faceup.com/channels?hsLang=en#ai-powered-hotline) - [Live hotline](https://support.faceup.com/channels?hsLang=en#live-hotline) - [Survey](https://support.faceup.com/channels?hsLang=en#survey) - [Integrations](https://support.faceup.com/integrations?hsLang=en#main-content) - [HR Systems & Employee Sync](https://support.faceup.com/integrations?hsLang=en#hr-systems-employee-sync) - [Notifications & Communication Tools](https://support.faceup.com/integrations?hsLang=en#notifications-communication-tools) - [Automation & Workflow Tools](https://support.faceup.com/integrations?hsLang=en#automation-workflow-tools) - [API & Advanced Integrations](https://support.faceup.com/integrations?hsLang=en#api-advanced-integrations) - [Compliance & GRC Tools](https://support.faceup.com/integrations?hsLang=en#compliance-grc-tools) - [Privacy & Security](https://support.faceup.com/privacy-security?hsLang=en) - [Partner administration](https://support.faceup.com/partner-administration?hsLang=en) [![Logo white](https://support.faceup.com/hubfs/Logo/Logo%20white.svg "Logo white")](https://www.faceup.com/en) FaceUp Technology © 2025