What you can do
- Manually link related cases that are part of the same issue.
- Maintain separation between cases - they are not merged or combined.
- Use case IDs (e.g.,
#cd07c) to search and link relevant cases. - View linked cases directly in the case detail view.
Who can use it?
Only members with the "Manage cases" permission can link cases.
How linking works
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Bidirectional connection: If Case A is linked to Case B, Case B also shows a link to Case A.
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One-time link: A specific case can only be linked once to another case - no duplicate links.
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Multiple links: One case can be linked to several others, enabling flexible network-style relationships.
Where to find linked cases
All linked cases are displayed in the case detail section, so your team members can easily understand connections at a glance.
