---
title: Survey question types
description: When creating a survey, choosing the right question type is key to gathering meaningful data. Below is a breakdown of all available question types in our survey builder.
---

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# Survey question types

## When creating a survey, choosing the right question type is key to gathering meaningful data. Below is a breakdown of all available question types in our survey builder.

#### ✅ **Single choice**

**What it is:**  
Allows respondents to select **one** answer from a predefined list.

*You can enable an “Other” option to let respondents type their own custom answer.*

**Best for:**

- Yes/No questions
- Selecting the most appropriate option (e.g., department, gender)
- Any question with mutually exclusive options

**Example:**  
*What is your current employment status?*

- Employed
- Unemployed
- Student
- Retired
- Other

---

#### ☑️ **Multiple choice**

**What it is:**  
Lets respondents select **more than one** option from a list.

*You can enable an “Other” option to let respondents type their own custom answer.*

**Best for:**

- Choosing multiple preferences or applicable items
- Situations where answers are not mutually exclusive

**Example:**  
*Which benefits do you currently use?*

- Health insurance
- Meal vouchers
- Remote work
- Gym membership
- Other

---

#### 📝 **Text answer**

**What it is:**  
A **short text input** field, best for concise answers. (The maximum length of the answer is 250 characters.)

**Best for:**

- Names
- Job titles
- One-word or short phrase responses

**Example:**  
*What is your job title?*

---

#### 📄 **Multiline text answer**

**What it is:**  
A **larger text field** that supports longer, more detailed responses. (You can set the maximum answer length from 500 to 10000 characters.)

**Best for:**

- Open-ended feedback
- Descriptions, comments, or suggestions

**Example:**  
*Please describe your experience with our onboarding process.*

---

#### 📊 **Scale question**

**What it is:**  
A **numeric or labeled scale**, usually for rating or agreement.

**Best for:**

- Measuring satisfaction or agreement
- Quantifying attitudes or perceptions

**Example:**  
*On a scale from 1 to 5, how satisfied are you with your manager?*  
(1 = Very dissatisfied, 5 = Very satisfied)

---

#### **📎 File upload**

**What it is:**  
This question type allows respondents to attach a file as their answer. Supported formats are JPG, PNG, PDF, DOC, DOCX, ODT, ODS, XLS, XLSX, TXT, MOV, MP3, MP4, AVI and WAV. The maximum file size is 50 MB.

**Best for:**

- It is useful when you need respondents to provide additional material that cannot be expressed in text or numbers alone.

**Example:**  
*Employee engagement survey – "If you’d like, share a picture of your home office setup."*

---

#### 📅 **Date**

**What it is:**  
A date picker field for selecting a specific day.

**Best for:**

- Birthdates
- Meeting dates
- Time-based milestones

**Example:**  
*When did you join the company?*

---

#### 📞 **Phone number**

**What it is:**  
A field formatted for entering a **valid phone number**.

**Best for:**

- Contact forms
- Employee directories

**Example:**  
*Please enter your phone number.*

---

#### 📧 **Email**

**What it is:**  
A field formatted for a **valid email address**.

**Best for:**

- Communication or contact info
- Identifying users/respondents

**Example:**  
*What is your company email?*

---

#### **▦ Matrix**

**What it is:**  
This question type allows you to create a table with rows and columns, where respondents can select their answers in a structured grid format. By default, each row allows only one answer (radio buttons), but you can enable multiple selection (checkboxes).

**Best for:**  
It is useful when you want to measure opinions, satisfaction, or feedback across several items using the same scale.

**Example:**  
Employee satisfaction survey – *“How satisfied are you with the following aspects of your job?”*  
Rows: Workload, Communication with manager, Opportunities for development, Team collaboration, Work-life balance  
Columns: Very dissatisfied, Dissatisfied, Neutral, Satisfied, Very satisfied

---

#### 🔢 **Number**

**What it is:**  
A numeric input field for **integers**.

**Best for:**

- Age
- Salary
- Quantity questions

**Example:**  
*How many years have you been with the company?*

---

#### ⭐ **Star Rating**

**What it is:**  
An interactive **star-based rating system**. Star scale is customizable (1–10 stars).

**Best for:**

- Quick, intuitive satisfaction ratings
- Visual engagement

**Example:**  
*Rate your overall satisfaction with our internal training program.*

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