Once you change the status of a report and mark it as resolved/archived, you are automatically requested to fill in a closing reason and a closing comment. This information is not visible to the report sender and is only available to members of the administration.
If something changes, the closing reason and closing comment can be edited at any time directly in the report detail by clicking the Edit button.
Reports can be filtered by the closing reason.
In the Analytics you will also find a chart that clearly displays the closing reasons.
