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Change or reset the password

If you forget your account password but you have access to your email, you can reset the password yourself using your login email on the login page by clicking Forgot your password?, filling in your login email and submitting a password reset request.

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If you do not have access to your email, or if you use two-factor authentication and you have lost access to your phone with the application (Google Authenticator, Authy, or Microsoft Authenticator), the only other authentication option of resetting the password is through our support, which can be contacted by email support@faceup.com.

 

Password change

If you want to change your password, and you know what the current one is, go to the My Account (found under the icon with your initials in the bottom left bar) → Security Change Password.