---
title: Delete cases
description: Enable manual case deletion based on retention period. This feature does not delete any cases automatically - it only allows for manual deletion of cases. At the same time, it is necessary to specify the time period after receipt/creation after which cases may be deleted manually, in order to comply with current legislation.
---

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# Delete cases

## Enable manual case deletion based on retention period

You can enable the delete cases feature in the *Organization settings* in the *Advanced settings* section. This feature does not delete any cases automatically - it only **allows for manual deletion of cases**. At the same time, it is necessary to specify the time period after receipt/creation after which cases may be deleted manually, in order to comply with current legislation.

![Snímek obrazovky 2024-10-30 v 10.44.48](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-10-30%20v%2010.44.48.png?width=670&height=320&name=Sn%C3%ADmek%20obrazovky%202024-10-30%20v%2010.44.48.png)

If **disabled**, no cases can be deleted except sample cases and redacted cases (these can be deleted at any time).

If **enabled**, any case received/created before the specified time period can be deleted (e.g. all cases older than 12 months).

In the menu under the three dots at the top right of each individual case, you will find the **option to delete the case.**

![Snímek obrazovky 2024-10-30 v 10.45.59](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202024-10-30%20v%2010.45.59.png?width=670&height=311&name=Sn%C3%ADmek%20obrazovky%202024-10-30%20v%2010.45.59.png)

 

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