How to send a report

1. Log in to the reporting form

You can access reporting form by:

• Direct link, which your organization will give you
• QR code, which your organization will give you
• Via www.app.faceup.com where you enter your organization's access code
• Via the FaceUp mobile app, where you enter an access code or scan your organization's QR code

2. Create a new report

1. Click on the Create Report button.
2. Choose a Category, to which your report belongs.

3. If your organization has multiple branches, choose your branch in the opening part of the Organizational unit.

4. Specify the content of your report. You may write or record your report as voice message.  

   • If you wish to record a voice message (your voice will be anonymized), click Record a voice message. You can then replay the recording, delete it, or record another one.
5. In the attachments section you can upload files to complete your report.
6. Once you have finished the reporting form and you are sure that you have included everything you wanted, click on the Send button.
7. After submitting your report, copy or download and safely store your Report key. You will need this to continue communicating with your organization.

3. Follow up communication

• After logging into the platform, click on Check report and enter your report key. You will see the status of your report and can continue communicating with your organization.

• In the upper section, you’ll see information about your report.
  In the Messages section you can communicate further with your organization.
• If your organizations allows it, you can receive updates about your report by email. These notifications will never display the content of your conversations and no-one will see your email address.