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Reporting via automated hotline

The hotline operates with a robot, allowing to create a report with a voice message. This message is recorded and sent to the FaceUp administration. The reporter receives a confirmation SMS after the call. The hotline functions 24/7.

1. Call the telephone number of the automated hotline provided by your company.

2. The automated system will guide you to create a report. You communicate with the robot using the dial pad on your phone. 

3. After the call you will receive a text message with a link to log in to the report and a unique key to your report.

Your report key is: 0235328088331308 You can log in here: www.faceup.com/c/b7al3qmo/check FaceUp

4. To log in to the report, open the link, click on the Check a report button and enter the report key. You can then can see the status of the report and further communicate with the company.

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