1. Call the telephone number of the automated hotline provided by your company.
2. The automated system will guide you to create a case. You communicate with the robot using the dial pad on your phone.
3. After the call you will receive a text message with a link to log in to the case and a unique key to your case.
Your case key is: 0235328088331308 You can log in here: www.faceup.com/c/b7al3qmo/check FaceUp
4. To log in to the case, open the link, click on the Check a case button and enter the case key. You can then can see the status of the case and further communicate with the organization.
