1. Call the telephone number of the automated hotline provided by your company.
2. The automated system will guide you to create a case. You communicate with the robot using the dial pad on your phone.
The maximum length of a voice message is 20 minutes. Afterwards, the call is automatically terminated.
3. After the call you will receive a text message with a link to log in to the case and a unique key to your case.
Your case key is: 1798070178552838 You can log in here: www.faceup.com/c/b7al3qmo/check FaceUp
4. To log in to the case, open the link and enter the case key. You can then can see the status of the case and further communicate with the organization.
