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Transcription of hotline cases

Display a transcript of the cases received via the hotline.

In the hotline case detail, click the Show transcript option. You will then see a written transcript of the case.

Snímek obrazovky 2024-11-07 v 12.48.40

The text can then be translated using the built-in translation feature. This means every case, no matter the language, can be handled efficiently, ensuring seamless communication and collaboration.

Snímek obrazovky 2024-11-07 v 12.56.52