--- title: Transcription (and translation) of hotline cases description: Display a transcript of the cases received via the hotline. The text can then be translated using the built-in translation feature. This means every case, no matter the language, can be handled efficiently, ensuring seamless communication and collaboration! --- [Skip to content](https://support.faceup.com/transcription-of-hotline-reports#main-content) - [English](https://support.faceup.com/transcription-of-hotline-reports) - [Čeština](https://support.faceup.com/cs/prepis-oznameni-z-telefonni-linky) English Show submenu for translations [Contact Support](https://support.faceup.com/kb-tickets/new?hsLang=en) [![FaceUp](https://support.faceup.com/hubfs/Logo-FaceUp.svg)](https://www.faceup.com/en) - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) Open main navigation Close main navigation - [Help center](https://support.faceup.com/en) - [System status](https://status.faceup.com/) - [Trust Center](https://trust.faceup.com/) - - [English](https://support.faceup.com/transcription-of-hotline-reports) - [Čeština](https://support.faceup.com/cs/prepis-oznameni-z-telefonni-linky) English Show submenu for translations - [Contact Support](https://support.faceup.com/kb-tickets/new) - [Sign In](https://www.admin.faceup.com/) [Sign In](https://www.admin.faceup.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [FaceUp Help Center](https://support.faceup.com/?hsLang=en) 2. [Channels](https://support.faceup.com/channels?hsLang=en) 3. [Automated hotline](https://support.faceup.com/channels?hsLang=en#automated-hotline) # Transcription (and translation) of hotline cases ## Display a transcript of the cases received via the hotline. For foreign-language submissions, you can use the translation function. In the hotline case detail, click the *Show transcript* option. You will then see a **written transcript of the case**. You can also download the attached file with the recording by clicking on it. ![Snímek obrazovky 2025-12-03 v 11.00.01](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.00.01.png?width=670&height=316&name=Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.00.01.png) The **text can then be translated using the built-in translation feature**. This means every case, no matter the language, can be handled efficiently, ensuring seamless communication and collaboration. ![Snímek obrazovky 2025-12-03 v 11.01.07](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.01.07.png?width=670&height=317&name=Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.01.07.png) ![Snímek obrazovky 2025-12-03 v 11.01.36](https://support.faceup.com/hs-fs/hubfs/Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.01.36.png?width=670&height=271&name=Sn%C3%ADmek%20obrazovky%202025-12-03%20v%2011.01.36.png)   - [General](https://support.faceup.com/general?hsLang=en) - [Administration features](https://support.faceup.com/administration-features?hsLang=en#main-content) - [Managing cases](https://support.faceup.com/administration-features?hsLang=en#managing-cases) - [Investigations](https://support.faceup.com/administration-features?hsLang=en#investigations) - [Managing members](https://support.faceup.com/administration-features?hsLang=en#managing-members) - [Settings](https://support.faceup.com/administration-features?hsLang=en#settings) - [Channels](https://support.faceup.com/channels?hsLang=en#main-content) - [Form](https://support.faceup.com/channels?hsLang=en#form) - [Automated hotline](https://support.faceup.com/channels?hsLang=en#automated-hotline) - [AI-powered Hotline](https://support.faceup.com/channels?hsLang=en#ai-powered-hotline) - [Live hotline](https://support.faceup.com/channels?hsLang=en#live-hotline) - [Survey](https://support.faceup.com/channels?hsLang=en#survey) - [Integrations](https://support.faceup.com/integrations?hsLang=en#main-content) - [HR Systems & Employee Sync](https://support.faceup.com/integrations?hsLang=en#hr-systems-employee-sync) - [Notifications & Communication Tools](https://support.faceup.com/integrations?hsLang=en#notifications-communication-tools) - [Automation & Workflow Tools](https://support.faceup.com/integrations?hsLang=en#automation-workflow-tools) - [API & Advanced Integrations](https://support.faceup.com/integrations?hsLang=en#api-advanced-integrations) - [Compliance & GRC Tools](https://support.faceup.com/integrations?hsLang=en#compliance-grc-tools) - [Privacy & Security](https://support.faceup.com/privacy-security?hsLang=en) - [Partner administration](https://support.faceup.com/partner-administration?hsLang=en) [![Logo white](https://support.faceup.com/hubfs/Logo/Logo%20white.svg "Logo white")](https://www.faceup.com/en) FaceUp Technology © 2025