Channels
Set up and customize your channels for receiving cases.
Form
- Widget
- Enable or disable attachments in forms
- Working hours
- Direct link to submit a case
- Form customization
- How can the sender access the form?
- Rename default fields
- Sender anonymity settings
- Pages
- Access code
- Form fields
- Categories and organizational units of the form
- Show & Edit case recipients
- Color of the form
- How to create a form