Data Hosting

Where is data hosted?

FaceUp’s product infrastructure is hosted on Amazon Web Services (AWS) in the United States (California) or in the European Union (Ireland).

How do I set where my data is hosted? 

When you sign up for FaceUp, you will be asked whether you want to host your data in the US or the EU. A hosting location will be recommended based on your physical location. We automatically pre-select a US location for US clients and an EU location for non-US clients. However, you can manually select a different option.

Is it possible to have servers somewhere else?

Yes, for an extra charge we can place the client's servers in any other country where AWS has servers (see

Is the data on the cloud encrypted?

Data is encrypted and we encrypt backups as well.