Operating with reports

Received reports are found in the Reports section, where you can further operate with them. You can change the status of a report, assign members, communicate with the sender or write an internal comment and discuss it with other colleagues. 

It is possible to export reports in a CSV and Excel format, or you can use the printer icon to either print it or save it as a PDF file. 

Tip: If you open a new report by accident and want to mark it back as unread, simply click on the dots icon in the upper right corner and select Mark as unread. The sender cannot see whether you have read the report and can only see its Status.

All actions and changes made will be recorded in the activity log, which can be found at the bottom next to the sender messages and internal comments.